AI visibility report
AI visibility for sonetel.com
Overview
Comprehensive report
sonetel.com
Market: Global (en)
Each model is asked to answer as a buyer in Global, so your visibility reflects your actual market, not a global/US bias.
The company provides a cloud‑based virtual phone service that lets businesses obtain local telephone numbers in more than 60 countries and route calls to any mobile or landline worldwide. Its platform includes features such as call forwarding, outbound dialing with caller‑ID, voicemail transcription, automated call summaries, and analytics that score customer interactions. The service is aimed at entrepreneurs, small and medium‑size enterprises, and other organizations that need a professional phone presence without maintaining physical phone infrastructure. It competes in the business communications and unified communications‑as‑a‑service (UCaaS) market, fulfilling the need for affordable, globally reachable voice connectivity and related call‑management tools.
The area you and these competitors operate in: ringcentral.com, 8x8.com, vonage.com, aircall.io, dialpad.com.
?
0-100. How well AI models know and mention you - your presence in neutral buyer answers plus overall brand recognition.51.1/100
AI Visibility ?
For reference: a strong company in your space scores around 55+, and most land near 38. Few sites are visible everywhere - the checklist below shows your quickest wins.
Whether AI knows and mentions you.
?
Share of best-practice (AEO) signals in place for AI visibility. Only scored when we can read your site.73.3%
AI Readiness
Whether your site is technically optimised for AI.
Rises as you add the checklist signals - the groundwork that lets AI recognize you.
?
Your position among all brands AI named.#9 / 45
Rank
Improves as you gain mentions the higher-ranked brands already have.
AI Readiness is how well your own website is built for AI to read and cite - something you control. AI Visibility is whether AI actually knows and recommends you - shaped mostly by the rest of the web. You can be fully ready and still under-recommended; that gap is where the opportunity is.
You rank #9 of 45 on AI mentions (neutral questions)
Where you show up across AI models
Your brand and competitors as rows, AI models as columns. Each cell counts how often they are mentioned.
Ranking is based on neutral buyer questions. We don't count questions that already name you, so it's a fair comparison with competitors. ?
Your rank is based on how often each brand is named unprompted across the neutral buyer questions. M = the brands compared (you plus your competitors). A model can recognize you and still not name you unprompted, so a 0 here is a visibility gap, not a sign the model does not know you.
Some models answered but named no brands in the neutral questions (google/gemini-3.6-flash) - their column is all zeros, which is a real result, not an error.
Likely newer than some models' knowledge ?
We measure what each AI model learned during training, bounded by its knowledge cutoff. When a model trained before your name existed, it cannot mention you - so absence in an older model alongside presence in a newer one points to a cutoff gap rather than weak visibility.
You are absent in meta-llama/llama-3.1-70b-instruct, openai/gpt-4o, whose knowledge ends around Dec 2023, Oct 2023. If your current name or brand is more recent than that, those models may simply not know you yet - this looks like low visibility, but it can be a timing gap, not a quality one.
Models with more recent knowledge already see you: anthropic/claude-fable-5, anthropic/claude-sonnet-5, openai/gpt-5.6-sol. As models with newer cutoffs roll out, they tend to pick you up faster.
| Brand | Mentions | anthropic/claude-fable-5 | anthropic/claude-opus-5 | anthropic/claude-sonnet-4 | anthropic/claude-sonnet-4.6 | anthropic/claude-sonnet-5 | deepseek/deepseek-chat-v3-0324 | deepseek/deepseek-v4-pro | google/gemini-2.5-flash | google/gemini-3.6-flash | meta-llama/llama-3.1-70b-instruct | mistralai/mistral-large | openai/gpt-4o | openai/gpt-5.5 | openai/gpt-5.6-sol | x-ai/grok-4.3 | x-ai/grok-4.5 | z-ai/glm-5.1 | z-ai/glm-5.2 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Your brand Sonetel | 7 | 1 | 1 | 0 | 0 | 1 | 0 | 1 | 0 | 0 Knows you - not unprompted | 0 Knows you - not unprompted | 0 | 0 Knows you - not unprompted | 1 | 1 | 0 Knows you - not unprompted | 0 Knows you - not unprompted | 0 Knows you - not unprompted | 1 |
| ringcentral.com AI SERP | 16 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
| 8x8.com AI SERP | 15 | 1 | 0 | 1 | 1 | 0 | 1 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 | 1 |
| vonage.com AI SERP | 15 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 1 | 0 | 1 | 1 | 1 | 1 | 0 | 1 | 1 | 1 | 1 |
| aircall.io AI | 12 | 1 | 0 | 1 | 1 | 1 | 1 | 1 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 1 | 1 | 1 | 1 |
| dialpad.com AI SERP | 12 | 1 | 0 | 1 | 1 | 0 | 1 | 1 | 1 | 0 | 0 | 1 | 1 | 0 | 0 | 1 | 1 | 1 | 1 |
| grasshopper.com AI SERP | 11 | 1 | 0 | 1 | 1 | 1 | 0 | 1 | 1 | 0 | 1 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 |
| nextiva.com AI SERP | 11 | 0 | 0 | 1 | 1 | 0 | 1 | 0 | 1 | 0 | 0 | 1 | 1 | 1 | 0 | 1 | 1 | 1 | 1 |
| twilio.com AI SERP | 8 | 0 | 0 | 0 | 1 | 0 | 1 | 1 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 1 | 1 | 1 |
| cloudtalk.io AI SERP | 7 | 1 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 1 | 1 | 0 | 1 | 0 | 0 |
| openphone.com AI | 7 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 1 | 0 | 1 | 0 | 1 | 0 |
| globalcallforwarding.com AI SERP | 6 | 1 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 1 |
| openphone.co AI | 6 | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 | 1 | 0 | 1 | 0 | 0 | 0 |
| zoom.us AI | 6 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 1 | 1 |
| avoxi.com AI | 5 | 1 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
| callhippo.com AI | 5 | 0 | 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 |
| gotoconnect.com AI | 5 | 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 |
| jive.com AI | 5 | 0 | 0 | 1 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 |
| zadarma.com AI | 5 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 1 | 1 |
| goto.com AI SERP | 4 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 |
| microsoft.com AI | 4 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| phone.com AI | 4 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 |
| tollfreeforwarding.com AI | 4 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 1 |
| justcall.io AI | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 1 | 1 | 0 |
| mightycall.com AI | 3 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| ooma.com AI SERP | 3 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
| telnyx.com AI | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 |
| evoice.com AI SERP | 2 | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| krispcall.com AI | 2 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 1 | 0 |
| oma.com AI | 2 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
| skype.com AI | 2 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
| 3cx.com AI | 1 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| didww.com AI | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
| flynumber.com AI | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
| freedomvoice.com AI | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| freezvon.com AI | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| freshcaller.com AI | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| intermedia.com AI | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 |
| kixie.com AI | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| plivo.com AI SERP | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| talkroute.com AI | 1 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| telzio.com AI | 1 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| unitedworldtelecom.com AI | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 |
| virtualphone.com AI SERP | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 |
| vumber.com AI | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Checklist
Readiness score: 73.3%
Priority actions
Do these first - ranked by expected impact on your AI visibility.
- High impact Organization entity (sameAs)
- Medium impact Article schema (JSON-LD)
- Medium impact Author (byline/markup)
- Medium impact HowTo schema (JSON-LD)
Crawlability and discovery
Can AI crawlers find and read your site at all? These signals tell language models where your content lives and that they are welcome to read it.
- ✓ llms.txt present
- ✓ robots.txt present
- ✓ sitemap.xml present
Structured data and entity
Machine-readable facts about who you are and what you offer. The clearer your structured data, the more accurately AI can understand and describe you instead of guessing.
- ✓ Structured data (JSON-LD)
- ✓ FAQ / questions and answers
-
✗
Article schema (JSON-LD)
Mark up articles and guides with Article schema (author, publisher, datePublished).Article schema (JSON-LD)<script type="application/ld+json"> { "@context": "https://schema.org", "@type": "Article", "headline": "Your article title", "author": { "@type": "Organization", "name": "Sonetel" }, "publisher": { "@type": "Organization", "name": "Sonetel", "logo": { "@type": "ImageObject", "url": "https://sonetel.com/logo.png" } }, "datePublished": "YYYY-MM-DD", "dateModified": "YYYY-MM-DD", "mainEntityOfPage": "https://sonetel.com/your-article", "description": "One or two plain sentences summarising the article so a model can quote it." } </script> -
✗
HowTo schema (JSON-LD)
Add HowTo schema to guides and step-by-step pages. -
✗
Organization entity (sameAs)
Add Organization schema with sameAs links to your official profiles.
Page content and headings
The plain, static content AI actually reads. Clear titles, headings and descriptions in the page source mean models read what you do instead of an empty shell.
- ✓ Canonical URL
- ✓ Meta description
- ✓ Page title
- ✓ Clear main heading (H1) in the page source
Authorship and freshness
Who stands behind the content and how current it is. Clear authorship and dates are credibility signals AI weighs when it decides whether to trust and cite you.
- ✓ Published/updated dates